HP LaserJet 1012 Printer Drivers for Windows 7

Update: It seems (so far) that scripting a stop and start of the Spooler service can eliminate the need to turn the printer off and on. At least as long as you don’t print too much during the automatic scheduled task interval. – Will add new post when I have more data to go on. Grab the Best Hubris RSS Feed to read it right away.
HP printers have been solid workhorses for some time. Many IT pros swear by HP printers and won’t buy anything else. As Microsoft Windows 7 becomes more commonly installed and the default operating system installed on most new computers, upgrading old HP printer drivers to Windows 7 is more important.
Unfortunately, HP has decided to abandon a large group of HP printer owners. Numerous HP printers, particularly inexpensive “low-end” models have been assigned by HP to “Category 6″. Category 6 printers will not be supported under Windows 7, which means that Hewlett Packard will not be offering new print drivers for those models of LaserJet, InkJet, and All-in-One printers.
Of course, HP is doing its best to spin the situation by pointing out how many other printer drivers it is offering, and offering its more gullible customers the chance to participate in a special HP printer upgrade program for owners of obsolete printers. Too bad that the so-called special pricing upgrades offered by HP don’t compete with the best deals that a savvy consumer can find on the Internet or by watching the sales ads in the Sunday newspaper.
No Windows 7 Drivers for HP Printers 1012 and More
Obviously, the decision to not provide Windows 7 drivers to loyal HP customers is motivated by money. Although possibly a good financial move in the short-term, the lasting damage to HP’s reputation among customers, end-users, and technology professionals may well prove to be a much bigger expense than simply coding a few printer drivers. All of which raises the question,
“Why is HP not making Windows 7 print drivers for the HP 1012 and other printers?”
The full-answer lies within the walls of HP, but some information can be extrapolated.
First, HP fell victim to the business strategy of trying to bundle HP printing software with its printer drivers under Windows XP. These printing bundles provided little to no value and came with enormous overhead. Often, these printer bundles came with numerous printing utilities that customers never used and the bloated the size and complexity of updates from HP. Professional systems administrators and businesses stripped out the extra software immediately and used just the plain driver, while less savvy end-users ended up installing the software, but never using it.
However, since the software had been offered by HP and touted as improving the printing experience, HP was obligated to support and update not just the printer drivers, but the software bundles as well. This proved to be an added expense with no value because most people did not see any benefit from the utilities they were duped into downloading.
The extra HP software allowed HP engineers to code to their own internal standard instead of being confined to the actual computing standards being followed all over the world. For example, the HP Laser Jet 1012 print driver claims to support either PCL5 or PCL6, although the driver output from both modes does not conform to PCL standards. It is this bad business decision that is forcing HP to abandon so many of its good customers by not updating the drivers.
In order to fully support lower-end HP LaserJet printers that got these half-standards drivers, HP would have to fully recode the whole driver in order to generate the proper output to the printer hardware from inside Windows 7. The existing hooks and printer driver components supplied inside of Windows 7 by Microsoft as part of the operating system would not be usable because they only generate true standardized PCL output streams. The HP LaserJet 1010 series would not be expecting pure PCL commands and would produce errors.
Unsupported Personality PCL LaserJet 1012 Error Message
Many users have tried to continue using their LaserJet printers in Windows 7 by using another printer driver. Most theorize that a “close” model number would provide good enough printer driver support for their specific HP LaserJet model printer. Unfortunately, that isn’t always the case, since the true determining factor of whether or not the driver will function properly is whether or not the printer shares the same kind of pseudo-PCL code as the alternate driver.
For example, most LaserJet 1012 owners first try using the LaserJet 1015 driver. While some users report success, most find that they get errors right away, and most other begin to notice more and more errors as they try and use the wrong driver.
Fortunately, the LaserJet 3055 printer driver for Windows 7 appears to be able to allow the LaserJet 1012 printer to run under Windows 7. However, many users note that even that will eventually fail with a Unsupported Personality: PCL error message being printed on the page. Some users can clear the message by deleting the print job and power cycling the printer.
As it turns out, the error is caused by a mismatch in how the LaserJet printers implemented the PCL standard. The LaserJet 1012 printer outputs additional unsupported data with every print job. Eventually, all of the “extra” data fills up the buffers and the printer stops working. Additionally, the LaserJet 1012 uses a hacked printing methodology that prints everything as Raster-graphics and not vectorized. The LaserJet 3055 driver by default is set to vectorized which causes more serious errors.
Fortunately, users of LaserJet 1012s can use the 3055 driver successfully if the printer properties are changed to raster-graphics from vectorized and the printer is powered off every so often. A good trick for personal users of LaserJet 1012s is to attach them to a power strip used to shut down the computer on weekends or overnight which will cause the printer to power-cycle on a regular basis. Users with higher-end powerstrips like the APC Power-Saving Surge Protector can plug the printer into one of the managed outlets which will cut power to the device whenever the computer is turned off.
Wireless Networking Drops Connection Windows 7 Troubleshooting
Here we go again.
I had hoped this crap would be fixed in Windows 7, but apparently the long suffering Microsoft blunder known officially as NetBIOS / NetBEUI, and as NetKablooey by any experienced systems administrator or network administrator, just won’t die. Although Windows 7 itself doesn’t necessarily use NetBIOS anymore (a long ago abandoned local area network protocol, that among other things, would not scale to large networks) it still has it built in, presumably to handle the error-prone NetBEUI connections still out there on Windows XP machines all over the world.
If you have a wireless network that randomly drops connections even though your wireless adapter connects fine to the wireless network and Windows 7 says that nothing is wrong, and may even still show as connected based on the icon in your system tray, chances are you are being knocked off the wireless network by browser elections from the old NetBIOS network protocol. Basically, browser elections unleash a flurry of broadcast packets out onto the network, that for some reason are not handled properly and Windows 7 starts shutting down services to fix it.
Unfortunately, it seems that no one seems to know that this happens a lot and you will see post after post in wireless network troubleshooting forums or wireless help forums about computers that work just fine with the wireless network most of the time, but sometimes just drop the connection for no reason. The self-proclaimed experts in these forums answer with all of the same drivel that they do for any wireless connection problem: update your drivers, check your SSID, check your security settings, and then, when none of their worthless suggestions work, then they will tell you to blame your microwave, or buy a new wireless adapter or wireless router. They’ll even helpfully through in a brand name suggestion that has, “worked well for me in the past.” – WHATEVER!
Computer Browser Error Causes Wireless Network Connectivity Problem
Here is what is really happening. You can prove it with your computer’s own system event logs. (The logs are under Administrative Tools -> Event Viewer -> Windows Logs -> System)
Depending upon how long it has been since your computer dropped its wireless connection and you look in the Event Viewer, these events may be right up at the top, or you may have to scroll down a bit to find them.
The tale tell sign of Browser Elections from NetBIOS breaking wireless network connections is a pattern of 3 system events that all occur with the same timestamp. The easiest way to find them is to look for the Source of BROWSER. That will be the first of the three events. The other two events will be the TCP/IP NetBIOS Helper service was successfully sent a stop control, followed by The TCP/IP NetBIOS Helper service has been stopped.
The next events may vary depending upon how your computer is set up, but will include one indicating that the TCP/IP NetBIOS has successfully started. This is why your Windows 7 system does not know that it has lost wireless connectivity. It THINKS the link is still working and will not change the system tray icon to show a disconnected network because TCP/IP (which is what it is actually using for networking) is working normally.
Unfortunately, another service gets knocked offline during this cascade of system events that does not get restarted. The WinHTTP Proxy Auto-Discovery Service, which should be completely unnecessary for a system using legitimate networking standards, enters the stopped state and does not restart.
This prevents your computer, not from networking and sending packets, but rather it prevents your system of having any idea what to do with that traffic. The stink of this whole thing is that if Windows 7 wireless networking worked well enough without all of these “helper” services, none of this would be a problem for Internet connections because the DNS Servers would still be running. But, Windows 7 wireless configuration is too dumb to use DNS Servers for Internet traffic, because it worries more about local area network traffic. Without one of the LAN services there to tell Windows to send those packets to the Internet and use the real networking protocols standards, it flails about like a helpless child.
Unfortunately, the next event is the one that gets the WARNING icon and label and it says that there is a DNS problem. Oh, that isn’t a Windows issue, is it? I guess you’ll need to go waste hours of your time seeing if there is a DNS error. Even worse, if you re-enter your DNS settings or otherwise change the configuration of your wireless adapter enough to cause a full network subsystem restart the problem will go away…until the next time, because the problem was not with the DNS configuration in the first place.
Troubleshooting Windows 7 Wireless Network Connection Errors
Here is where it really starts to suck.
If you know anything about computers or networking, you will try to troubleshoot wireless connections by disconnect and reconnect to the wireless network as a way to reset the connection. That won’t work, however, because connecting and disconnecting don’t check the status of the WinHTTP Proxy service.
Running the Windows 7 troubleshooter MIGHT work, if the system decides there is enough of a problem to completely restart the networking subsystem, in which case the WinHTTP Proxy Service gets sent a restart command. While this does restart the service, and restore a functioning wireless network, it does not take any notice of the fact that the system was stopped in the first place, or what caused it to crash originally, so nothing really gets fixed.
What can you do to permanently fix these wireless connection errors?
Go into Services (in Administrator Tools) and set Computer Browser to Disabled (you have to stop it first.) Then, this idiotic vestige of Microsoft blunders past won’t try and force elections to make itself the Master Browser, and thus won’t knock itself off of the wireless network. The only downside to this solution is if your network design sucks enough, or if you have old Windows XP computers sharing files and folders on your home network, you might not be able to connect to those computers by name.
You can solve this problem by using LMHOST files or other means of name resolution.
Theoretically, if there were only Windows 7 computers on your wireless network there would be no issue, with name resolution, but, you might STILL get knocked off the network because Windows 7 refuses to assume that there are no old and busted NetBIOS computers on your network until proven otherwise, which means every time you turn on a computer, or some invisible timer goes off, some computer will try and force a browser election and break the wireless connection again.
Update: Disabling the browser service is not enough. Computers can continue to be knocked off the wireless network by responding to the browser elections of other computers, it seems.
Additionally, other services besides WinHTTP Proxy may be disrupted and cause subsequent wireless networking problems. Users should go into Services Manager and sort by startup type. Then, scan for any Automatic processes that are no longer running and restart those as well.
An interesting post over at ARS Technica about
Google’s recent attempt to crack the social networking market comes courtesy of an ill-conceived service titled Google Buzz. The idea is that that Buzz provides similar status updates, and shared links, and so on, right inside of your Google email account. Of course, it is this very concept that dooms Google Buzz to failure, and casts a wide shadows of doubt upon the company’s once legendary ability to understand what users want and deliver useful innovation to the web.