Did Windows Update Fix Logitech Mouse Cruise Control Issue In Firefox

Update: And we’re back again :)

It looks like the issue is caused by having an unsaved “custom theme.” Don’t think you made a custom theme? Think again.

Any change to the “personalize” settings like background image (desktop image), colors, font-size, etc… results in a custom theme being generated with those changes. In other words, if your desktop background is not a stock photo that came with Windows 7, you have made a custom theme. So, that picture of your kids, or dog, or cats, or whatever, is a customization, and it has not been saved with the rest of your personal choices as a theme yet.
Click save and give it any name you like. My Logitiech mouse buttons started working again in Firefox right after I did that.

Update 02/13/2010: It appears that my cruise up and cruise down buttons are once again broken inside of Firefox. Still working on it…again…

Not long ago, I complained bitterly about how disabling transparency in Windows 7 caused cruise up and cruise down to stop working in Firefox. My wireless mouse, part of a wireless keyboard / mouse combo from Logitech, had until recently been cruising (scrolling fast) up and down within Firefox with no trouble. Then, shortly after the latest Firefox update (I didn’t notice right away, so I can’t say for sure) these mouse buttons stopped working.

As it turns out Logitech’s keyboard and mouse mapping software, called SetPoint, has numerous well documented errors and glitches inside of it. For Logitech, it seems to be a low priority since the mass market user it targets doesn’t generally make use of all the advanced features modern mouse and keyboards have. It is misleading to advertise that their product does something that actually doesn’t work, but that is another matter.

Windows 7 Update Fixes Keyboard Function Keys or Shortcuts

The January 26, 2010 Windows Update pushed out by Microsoft includes “stability and reliability” updates including on that targets “Keyboard function keys or keyboard shortcuts…that may not work correctly.”

This is interesting because the Cruise Control feature on my Logitech mouse is not the default setting for those buttons. Rather, it is a function assigned to those buttons manually through UberOptions which is the software that Logitech should be releasing instead of the choke-ware it puts out.

This mouse button assignment works very similarly to programming a keyboard function key or shortcut. One goes into the UberOptions interface and the selects which mouse button to program and then what functionality to assign to that button.

I haven’t had a chance to test it yet, but it would be interesting if this Microsoft fix corrected the mouse button error in Firefox that I was getting.

Have a nice day.

(Needed to add that last part to avoid the Google no man’s land of sub-300 word pages of content. :)

Cruise Control Buttons Stop Working in Firefox

angry-computer-user What in the name of all that is holy is going on here?!?

Sometimes I just can’t help but wonder what is it that makes computers so difficult?

Today, I noticed that my Cruise Down and Cruise Up buttons on my Logitech mouse stopped working in Firefox. The odd thing is that they continued to work fine in Chrome, IE, Word, and so on. But, for whatever reason, my Logitech Cruise Mouse buttons broke in Firefox.

Since there was recently an upgrade to Firefox, I figured there was some sort of glitch. My first guess was that someone’s accessibility settings or compatibility settings were messed up. Accessibility settings allow people with disabilities or impairments to tweak how a program behaves. For example, you can’t really expect someone with one arm to hold the shift key while clicking the mouse button. I’ve never really understood why this comes pre-installed on Windows and so many other systems when the percentage of users that need that functionality has to be pretty small. I’m guessing it is political.

So, I checked through all the Windows 7 Accessibility Settings, which have been nicely renamed to Ease of Use Settings. I wonder how many people see that heading and thing, "Gee, I’d like for my computer to be easier to use. I’ll go ahead and turn on the easier mode."

Anyway, it seems that none of those settings were on. Just to be sure I checked and unchecked all the boxes to get everything manually reset. Still, my cruise control scroll buttons wouldn’t work in Firefox.

Next up, an Internet search reveals that several Logitech products suffer from horrible glitches in their software implementations. Unfortunately, the cruise up and cruise down features are one of these trouble areas. However, none of the specific models mentioned matched up with my Logitech Wireless 3200 Laser Keyboard Mouse combo. Nonetheless, I read through several of the threads to find nothing that worked.

I had forgotten just how bad Logitech’s SetPoint software was, because I have been using UberObtions on my computer for a while now, and it actually does what SetPoint should do! Unfortunately, it turns out that while UberOptions fixes SetPoint glitches and allows any key to be mapped to any function setting, it doesn’t really do anything other than expose all the hidden options in the Logitech software. In other words, if it’s broke at the Logitech level, it’s broke in UberOptions too.

What kept bugging me was that the Cruise Control mouse buttons worked fine in all the other software. So, I dug into the about:config settings in Firefox. It seemed the cause of Firefox problem with cruise up and cruise down features would be in the settings related to mousewheel. Another troubleshooting article suggested using the mousewheel about:config settings to fix some other mouse button problems in Firefox. However, that didn’t work either.

Although I like Google Chrome, I’m not ready to give up my array of Firefox plugins that make it do exactly what I need it to do. My NoScript Whitelist alone would take forever to reconfigure on Chrome.

About the time I was ready to give up, I was 5 or 6 pages deep in the search results on Google for my tenth try at crafting a search that would return useful results instead of gamers that have trouble with WoW and Logitech mouse reviews, I stumbled upon a programmer forum where a user asked a question about a glitch in Firefox when something called wmode was set to transparent.

Sometime in the past few days, I had changed the wallpaper on my Windows 7 PC and used the Personalize feature to tweak some colors as well. I also turned off the transparency of the title bar, because it reminds me of a shower door, not a cool user interface design.

It was a long shot, but I was tired, and getting ready to just flat out give up fixing Cruise Control in Firefox on my Logitech wireless mouse. So, I right clicked the desktop, chose personalize, window color, and rechecked the box that says Enable Transparency. And, you can about guess what happened based on the first line of this post.

Yes, folks, Disabling Transparency breaks Cruise Control Mouse Buttons in Firefox if you are using a Logitech Wireless Mouse and the SetPoint software. Can you freaking believe it?